Jio is Hiring for Key Account Manager Roles. Any Graduate Candidates can apply for the post.
Jio job Overview
- Company – Jio
- Role – Key Account Manager
- Location – Mumbai, Gurugram
- Qualifications – Any Graduate, Master’s Degree
JOB DESCRIPTION
Drive Revenue and develop/implement strategic account plans for key customers. Build and maintain strong relationships with key clients. Act as the main point of contact for client escalations and issue resolution.
Roles and Responsibilities
- Account Planning: Identify upsell and cross-sell opportunities within existing accounts and monitor account performance and identify areas for improvement.
- Customer Relationship Management: Conduct regular meetings with clients to understand their needs and address any concerns.
- Cross-functional Collaboration: Work closely with other departments such as Service Delivery, Care & Assurance, Finance and Marketing to ensure seamless service experience to Customers.
- Customer Satisfaction: Monitor customer satisfaction metrics and take proactive steps to address any issues. Conduct regular customer surveys and feedback sessions to gather insights and improve service delivery
Basic Qualifications and Skills
- Any Graduation (MBA preferred)
- 5-12 years (must have at least 5 years of experience in B2B sales managing for strategic and growth account/Large clients) in the BFSI vertical
Apply link
For Gurugram – CLICK HERE
For Mumbai – CLICK HERE
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