Process automation: how does it work and what are its benefits?

As the name suggests, process automation , in simple terms, consists of making a procedure that was previously performed manually operational, using technology and the integration that is established between data and systems. This is an extremely important step in business management — regardless of the sector of activity and the size of the organization — … Read more

How to implement Digital Transformation in your business?

Until recently, companies that were concerned with implementing digital transformation had a competitive advantage. However, today this is a necessity that cannot be ignored. Especially in an increasingly competitive market, teams need to be updated accordingly, and to do so, they need to have tools and solutions that automate the most diverse processes . In this material, … Read more

See how to apply the value chain in process management

To maintain effective management, with well-mapped processes and higher quality products and services provided to customers, it is important to have a strategic value chain. This is because it involves the integration of the company’s operations, allowing for a more accurate analysis of consumer perception and, thus, implementing actions capable of making the business more … Read more

Future-Proof: Five Pointers for Implementing This Idea in Your Business

Businesses are implementing a plethora of new strategies in addition to digital transformation. Among them is future-proofing, recommended for businesses that want to create strategies and a corporate mindset focused on preventing and facing the challenges that arise. Thus, it works precisely in digital planning, rethinking processes and applying technologies. With an eye on your … Read more

5 suggestions to help you manage your client relationship and improve loyalty

Any business, regardless of size or specialty, should prioritize customer relationship management. This tactic offers the chance to increase client loyalty, draw in new clients, establish higher credibility, and enhance the reputation of your company. However, many managers still have difficulty figuring out what to do to plan and achieve this goal, ensuring that people who close … Read more

Performance metrics: How to choose the most appropriate ones to make better decisions?

Selecting the optimal performance indicators for a business is crucial and requires a thorough grasp of the organization’s stated goals and objectives. These are a few of the metrics that companies use to gauge how well they are performing throughout time. Having this in mind, we have prepared this article to explain some tips on … Read more