Amazon is Hiring for Many Roles. Any Graduate Candidates can apply for the post.
Amazon job Overview
- Company – Amazon
- Role – Sr. Administrator- HR, Customer Service, Investigation Associate
- Qualification – Any Graduate
- Location – Work from Home
- Experience – Fresher or Experienced
JOB DESCRIPTION
Investigation Associate
These Investigators position relies on excellent judgment to plan and accomplish goals and will work under very limited supervision of the Manager. The Transaction Risk Investigator will be required to engage in frequent written and verbal communication with department management, risk analysts, risk engineers, other company associates and third-parties to accomplish goals.
Sr. Administrator- HR, Customer Service
As a member of the HR organization, you will handle confidential and sensitive information, as well as demonstrate strong integrity and ethical behaviors. You will use your strong analytical and critical-thinking skills to bring about continuous improvement on a daily basis; put your exceptional customer service, communication, organizational skills, superior attention to detail and ability to prioritize to work in a fast-paced, rapidly changing HR environment.
Roles and Responsibilities:
Investigation Associate
- Researches and evaluates facts surrounding seller transactions
- Takes appropriate action on investigated transactions based on established standard operation procedure and tools
- Communicates with external customers via phone or email during the investigation process
- Communicates with internal customers and peers in person, via email, annotations and phone during and following the investigation process
- Systematically escalate problems or variance in the information to the relevant owners/ teams according to processes and standard
Sr. Administrator- HR, Customer Service
- Utilize your deep diving skills and Amazon policy expertise to identify required documentation for appeal cases.
- Assess documentation for accuracy and past precedent.
- Identify any process defects and recommended remediation.
Basic Qualifications:
Investigation Associate
- Education Qualification: Graduate in any discipline
- Work Experience: 0 to 1 years
- Communication Skills- Excellent communication skills (written and spoken) in English language
- Ability to handle and interpret large sets of data
- Demonstrated ability to work in a team in a very dynamic environment
Sr. Administrator- HR, Customer Service
- 1+ years of human resources experience
- 1+ years of Microsoft Office products and applications experience
- Bachelor’s degree in business, HR, or a related field, or High school or equivalent and 1+ years of case management experience
- 3+ years of contact center, customer service, human resources or equivalent experience
- Demonstrated proficiency handling customer contacts, queries and resolutions.
Apply link
For Investigation Associate – CLICK HERE
For Sr. Administrator- HR, Customer Service – CLICK HERE
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