Amazon is Hiring for Many Roles. Any Graduate Candidates can apply for the post.
Amazon job Overview
- Company – Amazon
- Role – Seller Support Associate, FinOps Analyst, Transportation Representative
- Qualification – Bachelor’s Degree
- Location – Work from Home
- Experience – Fresher or Experienced
JOB DESCRIPTION
Seller Support Associate
The Seller Support Associate demonstrates end to end ownership of every seller interaction coupled with proactive problem solving and provides exceptional support to sellers.
FinOps Analyst
GAR (Global Accts Rec) is looking for Cash Application Analyst responsible for posting payments from the lockbox, ACH, and wire transfer to customer accounts. This role includes cash application and reconciling payments, communicating cash adjustments, and reducing un-applied cash receipts on aged accounts receivable.
Transportation Representative
A Trans Ops Representative provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time.
Roles and Responsibilities:
Seller Support Associate
- Respond to Seller Queries via Phone, Chat and Email
- Handle queries from sellers across the world in their time zone
- Follow available guidelines while handling contacts to ensure seller experience
- Demonstrates effective, clear and professional written and oral communication in English and Hindi Language.
- Fluency in these languages is a must.
- Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
FinOps Analyst
- Post daily receipts (wires/ACH/checks) and credit/debit memos on a timely basis in order to ensure accurate maintenance of accounts receivable balances
- Contact customer, collections and business partners to obtain remittance details
- Identify and manually tag all customer remit discrepancies and short payments.
- Undertake tasks as requested by the Team Leader that may involve testing and process improvement.
- Assist in streamlining and improving the accounts receivable process by identifying areas of improvement
- Maintain, prepare and distribute daily and monthly reporting to Supervisor, and other stakeholders
Transportation Representative
- Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers)
- Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.
- Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum.
Basic Qualifications:
Seller Support Associate
- Should be graduate
- Speak, write, and read fluently in English
FinOps Analyst
- Degree in Finance/Accounting/Business Studies or other related areas
- 2 to 4 years of experience in Accounts Receivables
Transportation Representative
- Bachelor’s degree
- 12-24 months of work experience.
Apply link
For Seller Support Associate – CLICK HERE
For FinOps Analyst – CLICK HERE
For Transportation Representative – CLICK HERE
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